Shipping & Returns

Shipping

All shipping fees are calculated at check out. We currently offer shipping within Canada. Shipping notifications will be sent out once your order is packaged and shipped.

Estimated Shipping Times:

Canada: 3-9 business days

Please note that these times are estimates and unexpected delays can occur by shipping provider. Orders are typically processed within the next business day of your order.

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A note on shipping during holiday season (November to January):

Please expect delays during this time frame, orders can still arrive within 3-9 days but it can also be delayed. We suggest getting your holiday shopping done a little earlier.

Tax (HST/GST)

Taxes are calculated at check out and will be based on the province of where the order is purchased from.

Refund, Return, Exchange

We are not able to offer refunds or cancellation of orders due to the nature of hand-made and hand-dyed items.

If an item is damaged during shipping, please contact us at [info@hokohokofibreco.com] within 48 hours of delivery.

Sales and Specified Collections

Due to the nature of sale items, all sales are final. We cannot offer returns, exchanges or refund on these purchased goods.